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This page provides some practical advice about how to minimise your chances of being affected by The Corona Virus. It also aims to provide answers to some of the key questions you are likely to have about the University and students' union. If you have other queries, don't hesitate to contact us through enquiries@tees-su.org.uk, and we will do all that we can to assist. You can also click here for the very latest updates from Teesside University which provides the latest information and advice, including who to contact if you are unable to attend University.
 
Latest news and updates
 
We will use this top section to bring you the very latest news and updates on any scaling back of services, cancellation of events, and closure of any buildings on campus. We will also use it to bring useful links for the latest advice on how to minimise your chances of being affected. At the time of writing, we can confirm that both the University and students' union remain open and it is business as usual, the health and wellbeing of students and staff remains our number one shared priority and we will continue to monitor the situation closely. We will be announcing our plans for upcoming events later today here and on our social media.
 
  • 1.25pm on Monday, 23rd March: We want to reassure our customers that we have processed refunds on all made through our website on events or products we can no longer honor. Once we complete this procedure is passed to our online banking merchant to handle and will take up to 5 working days so please be patient if you are awaiting a refund. If you don't receive it by 27th March contact us through marketing@tees-su.org.uk.
  • 9.45am on Monday, 23rd March: The SU Building is now CLOSED until further notice and all forthcoming events have either been cancelled or rescheduled. SU Student Support (SUSS) and SU Activities will continue to do their best to provide help and support through suss@tees-su.org.uk and activities@tees-su.org.uk but please be aware that they will take longer than usual to respond. 
  • 9.22am on Friday, 20th March: The SU Building is closed to students from 5pm today until further notice. This means that The Terrace, The SU Shop, The Hub, and the SU Welcome Desk are closed until further notice. It also means ALL forthcoming student and external events that were scheduled to be held in this building have either been cancelled or rearranged for later in this year. Finally our SU Student Support (SUSS) and SU Activities services have moved online and by phone only until further notice, staff will do all they can to help but please be mindful of the fact that several staff are having to self-isolate because of their age or to protect their families, response times will inevitably be longer as a result.
  • 5.35pm on Tuesday, 17th March: We will provide a full and detailed summary of our plans for the opening of the building and availability of our services over coming days and weeks tomorrow (Weds) but can confirm that all forthcoming events including tonight's St Patrick's Day Party, tomorrow's Elections Results Party, The Society and Rep Awards and The AU Awards in April are all cancelled. We will also not run a Monday Night Quiz or Karaoke on Wednesdays until further notice. The SU Building remains open tonight and tomorrow but please do follow the expert advice before deciding whether to come in. SU Student Support (SUSS) will only be available by e-mail tomorrow (Wednesday).
  • 11.10am on Tuesday, 17th March: SU Student Support (SUSS) is unable to provide face to face appointments due to staff illness. They will however pick up any issues they can by e-mail so please contact them anything very urgent through suss@tees-su.org.uk
  • 11am on Tuesday, 17th March: We are unable to run voting stations or provide devices for voting due to the current situation with The Coronavirus. However, voting remains open as planned until 8pm tonight. Simply visit tees-su.org.uk/elections on your own device on campus or at home and follow instructions. We have also, reluctantly, cancelled our Results Party (Scheduled for 18th March) but will instead live stream the results before the end of the working day tomorrow (18th March). More info to follow.
  • 4.15pm on Monday,16th March: The Vice-Chancellor and Chief Executive Professor Paul Croney has written to all students and staff confirming that all face to face classroom teaching is suspended. The rest of this working week (17th to 20th March) is a reading week and the delivery of teaching will be moved to a virtual learning environment from Monday, 23rd March until further notice. The measure has not been taken lightly but is intended to safeguard the health and wellbeing of both students and staff. Click here to read the correspondence with students. The campus, university, and students' union remain open. We currently plan to continue with all of our scheduled events this week including the quiz tonight, the second day of voting in the Student Officer elections and St Patrick's Day Party tomorrow and our Elections Results Party/ Karaoke and Drinks Exchange on Wednesday evening. Meanwhile our partners Bongos Bingo currently have no plans to cancel their event in our venue on Wednesday, 18th March. If there are any changes we will aim to update you on this ASAP.
  • 5pm on Friday,13th March: The Student Officers have issued a statement detaling the availabiltiy of TUSU services and facilities this weekend and next week. They have also, with regret, confirmed the cancellation of Tees Wear Varsity and Final Fling. All other student and external events will go ahead as planned as things stand. 
 
How can I minimise the chances of being affected by the virus (COVID-19) or infecting others?
  • You can follow advice from the Government and the NHS to the letter if you feel you may be developing symptoms. Click here for the latest updates from the NHS.
  • You can wash your hands with soap and water often and for at least 20 seconds each time.
  • You can cover your mouth and nose with a tissue or sleeve (not your hands) when you cough or sneeze.
  • You can self isolate and avoid public gathering/ contact with significant numbers of people especially if you or anyone you live with is exhibiting symptoms of the virus.
Is Teesside University going to close for a short time?
The situation is being reviewed continually by the most senior figures at the University and, as you would expect, the students' union leadership team are working closely with them. The University has taken the sensible precautions of temporarily suspending all but essential travel abroad, declaring the rest of this week (17th to 20th March) a reading week and then moving to online teaching from Monday, 23rd March. They continue to carefully analyse the potential impact of a temporary closure on students and will keep issuing advice on the provision that they have made for learning and teaching over the next few weeks. They have also suspended a number of events on campus in an effort to minimise the spread of the virus. The University and your SU will work closely together to bring you regular updates.
 
If the University closes, will the SU do the same for a short time?
We intend to make every effort to continue to provide our events, spaces, and services, but, as you would expect, we are monitoring the situation in partnership with the University. The safety and welfare of students and our staff remain our top priority. We will keep you updated of developments on our social media and this page.
 
What about my learning and teaching?
We are working closely with the University to get assurances on the contingency plans that will be put in place should face to face teaching not be possible. We will add information on these as soon as they are confirmed, the University has assured us that every reasonable effort will be made to maintain teaching over this challenging period though it will now move from face to face to virtual learning from Monday, 23rd March following a reading week from 17th to 20th March.
 
What about getting advice and support?
The University and SU continue to work closely to put together a plan for the best way of continuing to provide as full a range of support services as possible should face to face contact not be possible for a short time. We will keep you updated on what you can do if you need help here and on our social media.
 
If the campus stays open, does that mean all day and evening events at the SU will still go ahead?
No, we will consider each event on a case by case basis with a careful analysis of the risks attached and ongoing consultation with the University. There will be updates on the fate of our various remaining events such as our St Patrick's Day Party and awards dinners here and across our social media. We have, we are sorry to confirm, took the decision to cancel the Tees Wear Varsity on 25th March and The Final Fling on 15th May.  If you have purchased tickets for any events, you will, naturally, receive a full refund. The refund will be issued within 3 to 5 working days, should normal banking services be maintained, and will go to the card with which you paid for your ticket.
 
I have booked an external event with the students' union? What will happen with that?
At the time of writing we are aiming to honour all bookings for private parties and other external events. All clients will be written to individually with advice and will be asked to take all reasonable precautions when entering the building.
 
Which links should I visit to get the best and most up to date information and advice on the virus?
We know you will see a lot of contrary reports and advice on social media and the wider internet. We would urge you to only take expert advice on the best ways of staying safe and healthy. We recommend that you regularly check the below:
The National Health Service (NHS), The World Health Organisation, Public Health England, The Foreign and Commonwealth Office
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